Location
Cincinnati, OH, United States
Posted on
Oct 13, 2021
Profile
Description
The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
Responsibilities
Responsibilities
The Clinical Programs Pharmacy Technician 2 oversees:
Medication Therapy Management
Prescription drug optimization in cases where patients are taking multiple medications
Drives health awareness with patients through Rx education and targeted quarterly campaigns
Places outbound calls to confirm patients are taking drugs and provides counseling
Required Qualifications
Candidates for this position must have the following skills:
Certified Pharmacy Technician
High School Diploma or equivalent
Excellent communication skills both written and verbal
Applied knowledge of insurance processing, customer service or call center processes and practices
Role Desirables
Associate's degree or equivalent work experience
Experience in mail order and/or retail pharmacy setting
Ability to speak both English and Spanish fluently
Previous call center experience in a pharmacy setting
Strong communication and telephonic skills
Ability to solve problems and encourage others in collaborative problem solving
Self-directed, but also able to work well in a group
A positive, proactive attitude, energetic, highly motivated and a self-starter
Work ethic that is focused, accurate and highly productive
Scheduled Weekly Hours
40
Company info
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