The Ophthalmics Field Access Manager (FAM), helps to minimize reimbursement barriers for patients and providers and, therefore, helps to optimize access to OBU products in an assigned geography. The FAM works closely with internal partners in educating accounts regarding the reimbursement and access landscape and problem solving patient access challenges. They also execute ethical and solutions-oriented reimbursement programs and tactics, and proactively communicate payer information, including status, processes and practices.
Works with internal partners to execute franchise, managed care, and territory business plans and objectives
Develops long-term & short-term strategic account plans focusing on patient access to OBU therapies
Develops and shares local market insights with colleagues to better understand barriers impacting access to OBU therapies
Acts as a subject matter expert on the payer landscape relevant to the OBU
Problem solves with respect to patient access challenges
Key account partnerships which includes educating on OBU therapies payer coverage, prior authorization requirements, and medical necessity requirements
Executes ethical and solutions-oriented reimbursement programs and tactics
Trouble-shoots field account reimbursement issues, needs, concerns, or challenges
Partners with third party OBU vendors
Leverages available resources, including market access and demographic data to develop and execute account plans/call purpose.
Proactively communicates and explains OBU/Shire-specific reimbursement programs, policies, procedures and resources
Works with relevant state, institutional or other societies regarding reimbursement topics
Complies with all laws, regulations and policies that govern the conduct of Shire activities
Business travel, by air or car, is regularly required Responsibilities
Meet and exceed the FAM team objectives
Meet and exceed the OBU objectives
Strong collaboration and communication with local market unit (Zone Director, Region Director, Sales Representatives, Key Account Managers, Market Access partners) to develop action plans to prioritize business and reimbursement needs, identify key FAM accounts, and to establish and maintain the team communication plan and pathway
Proactively seek and reactively respond to identified coverage, access and reimbursement issues and challenges Education and Experience Requirements
Minimum 2 years practice-facing, field-based reimbursement and/or access experience in the medical/pharmaceutical industry
Strong knowledge and understanding of managed care: commercial payers, Medicare (including Part D and Low Income Subsidy), Medicaid and Specialty Pharmacy
Must demonstrate excellent working knowledge of access and reimbursement, as well as the practice management environment
Demonstrated ability and capacity to successfully negotiate and manage competing priorities
Bachelor’s degree (B. A.) from four-year college or university, or degree-equivalent experience
Eyecare/Ophthalmology experience preferred Key Skills, Abilities, and Competencies
Strategic agility – Links responsibilities with the mission of the organization.
Business acumen (strategic thinking/planning, analyzing/diagnosing, external perspective, accelerating change)
Demonstrated leadership skills and ability to lead without authority with internal and external stakeholders
Communicating with impact (influencing, listening and receptivity, candid and direct communication)
Working effectively with others (builds rapport with internal and external stakeholders, collaboration and teamwork, energizing and engaging approach) Complexity and Problem Solving
Navigates the complex regional payer landscape for OBU therapies; identify issues and facilitate problem-solving process
Provides information on access requirement and processes, coverage and policy updates and patient resources to external customers Internal and External Contacts
Advise, consult and coordinate regularly with external customers, as well as with the field personnel, direct reports, management peers, and other internal partners (marketing, managed care, training, professional education, etc.)
Provides feedback to Area Director, FAM Team on initiatives and programs Other Job Requirements
Moderate travel required.
Must work evenings and weekends as needed.
Work is from home. No office is provided by company.
Notice to Employment / Recruitment Agents:
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
Equal Employment Opportunity
Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.
EEO is the Law - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the Law – Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf
Pay Transparency Policy - https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf
Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.
Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.
Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.
Website : https://www.shire.com
Shire, we are champions for people around the world who are struggling with rare diseases – they are at the center of everything we do. Our 23,000 employees come to work every day with a common purpose: to develop and deliver breakthrough therapies that enable people with life-altering conditions to live their lives to the fullest. At Shire, we are dedicated to expanding, building and sustaining leadership across our key therapeutic areas through our extensive portfolio of products, innovative pipeline and collaborative approach to working with diverse partners around the globe. We strive to earn and keep the trust of our patients, their families and physicians, and all others who support and advance their care.